The week is almost over. I’m anxious for Sunday to arrive. Not for any specific reason, just to be off from work.
Highlights from work:
- A customer wanted to borrow $58.
- The new system seems to only work for some people.
- When asked their country of citizenship, a young adult replied their state name. I said, “no, that’s your state, what’s your country.” She placed me on hold for 20-30 seconds and returned with the proper response. This continues to be an amusing problem at work.
- A woman is transferred to me for online banking. I soon discover she has no computer. I also discover it’s for the best.
I finally made a dentist appointment. I’ve been dreading it. Putting it off and then finally I scheduled. The dental gods have rewarded me by giving me tooth pain.
Here’s a funny story. I walk into the dentist’s waiting room which is quite large and there’s hardly any chairs and the reception desk is painted orange and white. I asked where everything went and she told me they’re remodeling and the chairs have been sent out for reupholstering. I comment on my distaste for the orange and she laughs and says reviews have been mixed.
While in the dental chair, a guy walks up and introduces himself saying something about me being the famous Garret or similar. Turns out he went to school with friend Deanna back in Florida. We got to talking for a few and I open mouth and insert foot by saying “who picked the hideous color out there.” He said he did. Ooops. I later found out he’s one of the dentists there. Sorry Dr. David Lesansky!
Yep. The dentist (not Dr. Lesansky) did an exam, some x-rays and couldn’t determine the cause so I’ve been referred to an Endodontist. The following day I called the recommended doctor and the woman who answered asked if she could call me back. She asked for my name and verified my phone number as seen by her caller ID. That was Thursday morning. I’m now typing this on Saturday and never got a call back. I am SO sick of poor customer service. Do businesses think this to be appropriate? Perhaps it’s time for another referral? I also wasn’t that thrilled with my current visit. I’ve had so many tooth problems, even told the dentist I’ve had root planing 3 times. The dentist mentioned he spotted the bone loss but yet did nothing to measure the pockets of depth to monitor it’s recovery or further loss. He barely poked around in there even though I requested a full exam since I have new insurance. Nothing says money hungry than not having issues resolved, a poor exam, and being sent out with a $2500 estimate for 2 needed crowns. I’m just not sure what to do. Do I try to speak my concerns to Deanna’s friend, Dr. Lesanksy? Do I just go find yet another dentist and continue my endless search for someone I feel comfortable with? I’m so burnt out.
On Monday I’ve got a Chiropractor appointment. I’ve been having headaches and neck pain too frequently. It’s been a long time since I’ve had an adjustment. I’m trying to convince Jim that he needs to go too. He “wears out” pillows faster than they can be made. He starts waking up with headaches and such. Getting a new pillow seems to correct this. We have a amazing collection of pillows. He’s at that phase where he tries different pillows each night prior to buying another. So when I made the bed, this is what I did:
For dinner we whipped out a Groupon and went to The Original Italian Pie. Ugh. We arrived, sat in the waiting area for a seat, and enjoyed mocked the 2 man band that performed at the front door. It was too loud and very unnecessary. They weren’t very good. I prayed that they’d take a break or have a massive equipment failure. Maybe even burst into frames causing 2nd degree burns causing me to go to the hospital causing me to be thankful that my ears were OK. We were seated awfully close to the musicians. We could barely talk. Other patrons were screaming to be heard. It sucked. Our server couldn’t hear us. It sucked. The food was good. The tables were set up poorly. It looks like they prioritized their space according to the bar. You can see outlines on the floor of where walls or such once existed. With the place fully seated, chairs from opposing tables left 1 foot of space to walk. Going to/from the table meant turning sideways to squeeze by. I had to suck the gut in, in an attempt to not hit someone in the head with it. What was this place thinking? The ambiance gets a negative 256. It sucked. I can only thank the Groupon Gawds that Jim only bought one. Why? Cause it sucked. Oh and some of their literature said it was all developed in New Orleans and therefore had a New Orleans kick. Really? Like what? I failed to see that. As I researched this place to blog about it, I found out that it’s a small franchise. Their locations tab is interesting because they have 12 location in Louisiana, one location in North Carolina and one location in Texas. Odd.
Jim and I stopped by the new house to check on it’s progress. Coming along. Bricks arrived!
They’re for areas of the front walls only. The rest gets vinyl siding? What’s that? you hate vinyl siding? Me too. I’ve set up a donation link for you to contribute to alternative building materials. Click here. Didn’t work? Try here. Nope? Forget it. Vinyl it is.
You are such an awesome writer. Sorry for youyour bad week but I laughed my butt off off.
ReplyDelete1) customer service sucks big time now...worse than a good economy and it shocks me.
2) yes!!!! Get a second, third and fourth opinion if necessary. I told BTD and he said "he didn't probe???" Why didn't you see the guy you were referred to by your friend? You can try another guy in the same practice or try another practice. Its your mouth and your money. <3
I wasn't referred to the guy my friend knew. I didn't even know of him. I didn't even know he was a dentist until after my visit.
ReplyDeleteUgh, dentist visits suck enough as it is. Between crap customer "service" (cough, choke) and the ridiculous $28 toothpaste and $70 mouthwash they keep trying to push, I haven't been to the dentist in years. Like you, I can't find anyone I like. And my insturance only covers two different groups in CLT.
ReplyDeleteY'know, after growing up in a house with wooden siding that was constantly in need of repainting, I don't mind my vinyl siding. We've been able to ignore it for five years and counting...
Love your work anecdotes, especially the computerless online banking customer. Did she not understand what "online" means?
Such a big city yet we don't have the variety to chose from. What's up with dat?
ReplyDeleteA woman is transferred to me for online banking. I soon discover she has no computer. I also discover it’s for the best.
ReplyDeleteThey weren’t very good. I prayed that they’d take a break or have a massive equipment failure. Maybe even burst into frames causing 2nd degree burns causing me to go to the hospital causing me to be thankful that my ears were OK.
Funny as usual my friend, Wish you could come see BTD for dental treatment. He's so awesome. And he probes! Double bonus!
Straight people should not be allowed to pick out colors. Have seen enough episodes of Color Splash on HGTV and could make that orange color on the desk work.
ReplyDeleteUse some antiquing glaze to tone it down, along with a different accent color and at least $25,000 in accessories :)
Derek
Straight people should not be allowed to pick out colors. Have seen enough episodes of Color Splash on HGTV and could make that orange color on the desk work.
ReplyDeleteUse some antiquing glaze to tone it down, along with a different accent color and at least $25,000 in accessories :)
Derek